Hi Friend! 👋
Thanks again for signing up to test the mytaxi app – you’re one of the lucky few and we’re delighted to have you with us!
Let’s Get Started
Setting up your mytaxi testing app only takes a minute or two, and it’s super easy once you stick to the following steps.
Delete your Hailo app. Sad to see it go, we know, but just wait ’til you see how awesome mytaxi is!
Click here to download and install the Hailo beta app – you need to do this before getting the mytaxi testing app. Follow the instructions and prompts on-screen, which will look something like this:
Note: Android users will be asked to trust unauthorised apps, and iOS users will have to visit Settings > General > Device Management > Trust “Hailo Network Holdings Ltd.” Don’t worry, this is simply because it’s a beta version rather than a final one, and it’s totally safe!
Oh and remember: You’ve been personally invited to test this app by one of the Hailo team – please return the favour by keeping any links to yourself, and not posting screenshots to social media or providing any links/screenshots to the press.
Return to your home screen and tap to open the blue Hailo beta app, then allow location settings as you did with the original Hailo app. 📍
Tap the menu icon in the top left to open the main menu. Tap ‘Sign In’ and enter your existing Hailo account details.
Once you sign in, you’ll be prompted to go through the process of making the move to the mytaxi testing app. Tap ‘Transfer Account Now’ and follow the on-screen instructions. Almost there!
Note: During this process you will be redirected to a download page in your phone’s web browser – rink.hockeyapp.net – but again, don’t stress: this is where we’re hosting the app for the time being, and rest assured it’s completely secure 🔒 Just tap the ‘Install’ button and it will download to your home screen.
- Another note: You may be asked to trust this app the same way you were asked to trust the Hailo beta app.
Once you’ve completed this process, then downloaded and opened the mytaxi testing app, you’ll automatically be logged in to the testing app, and your existing profile and payment methods will be safely transferred from Hailo to mytaxi. Pretty nifty!
Next, add the promo codes we emailed to you. Tap the Profile icon in the top right hand corner of the app, then tap ‘Add Promo Code’, and enter each code into the text box one by one.
Remember: You must enter the codes before hailing, and choose ‘Pay with card’ for the codes to activate. You’ll also need to provide feedback on each completed journey to receive further credits. Sweet deal!
And that’s it! 🎉 Have fun, happy hailing, and we look forward to hearing your thoughts!