Hailo London

Press Release: Black cabs to accept mobile payments through HailoPay

  • Mobile payment solution for black cabs journeys hailed off the street – free to use for both driver and passenger
  • Safe and secure – passengers can use their phone to pay via credit or debit card over an encrypted secure website, with no need for passengers to hand over cards to drivers.
  • Mobile web optimised – no need to download app or install software, works over mobile internet or Wi-Fi connection.

10 November 2015, London, United Kingdom: London’s 22,500 black cabs will be able to accept mobile payments from today, following the launch of a new payment solution from leading taxi app, Hailo. Called HailoPay, it is a simple, safe and secure mobile payment gateway for passengers to pay for black cab journeys hailed off the street.

HailoPay is a completely free service for both passengers and drivers. It means that passengers can easily pay for journeys via card and don’t have to divert their journeys via a cashpoint. For drivers, they have a quick and elegant payment solution and no longer have to install bulky or expensive card reading machines.

HailoPay allows passengers to use their smartphone to pay for the journey with a credit or debit card by visiting a secure site, entering their driver’s badge number and confirming the payment amount. There is no need to hand over a card or mobile device, meaning a passenger’s possessions and card details remain secure. Upon completing the payment, the driver receives a notification and the passenger receives a receipt on their device, which can be sent via email. HailoPay also gives passengers the flexibility to split fares between friends, or pay part in cash and part with mobile.

Andrew Pinnington, CEO of Hailo said: “The taxi industry is far from a cash-only, technophobic trade. In the past four years, the Hailo app has facilitated mobile and card payments for almost 9 million journeys in London, and now, through HailoPay, all London black cabs have the ability to accept mobile payments for passengers hailing off the street.

“HailoPay is the latest innovation we’ve introduced to the taxi sector to create a service that is quick, simple and most importantly secure for both passenger and driver. We’re offering this service at absolutely no cost to passengers and drivers, as part of Hailo’s commitment to create a world class taxi service for London that is 100% safe, 100% reliable, and 100% accessible. Working together with drivers we’ll continue to innovate and deliver a world class taxi service for London.”

Notes to editors
To use HailoPay, passengers need to visit hailopay.com whilst in a taxi to pay for your journey by card. Pay just what’s on the meter. No extra charge or account required. Drivers need to have a registered Hailo account to start accepting payments. To find out more about HailoPay, visit: https://blog.hailoapp.com/2015/11/02/how-to-use-hailopay-a-step-by-step-guide/

About Hailo:
Hailo is the evolution of the hail: a free smartphone app which puts people just two taps away from a licensed vehicle, and lets drivers get more passengers when they want them. A Hailo hail is accepted around the world every two seconds from Hailo’s global network of over 60,000 drivers and more than a million passengers. Launched in November 2011, Hailo is available in London, Liverpool, Leeds, Manchester, all across Ireland, Madrid, Barcelona, Osaka and Singapore. Hailo has carried over twenty million passengers and grown to annualized sales of well over $100M. Founded by three taxi drivers and three internet entrepreneurs, Hailo has raised $100M from the best investors anywhere, including Union Square Ventures, Accel Partners, Wellington Partners, Atomico Ventures and Sir Richard Branson. Hailo is available as a free download from the iTunes App Store and Google Play. Simply search on “Hailo”.


To find out more please contact press@hailocab.com.

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